Our Open Positions:
Sales & Marketing Account Manager
An exciting opportunity has arisen at Riddell PM for a driven Sales Account Manager to join our dedicated team within our Dunfermline offices.
About us
Riddell PM has been a respected and trusted name in the UK construction industry for over 35 years. Our expertise lies in the production of construction related project handover documentation. Our longevity reflects the strong, longstanding relationships we've built over the years with many of the UK's largest Principal Contractors.
At Riddell PM, our people are at the heart of our success. We're committed to fostering a collaborative and supportive culture where talented, like-minded individuals can thrive. We believe in rewarding hard work, promoting a healthy work-life balance, and ensuring a happy, comfortable workplace for everyone.
Looking ahead, Riddell PM is embracing innovation through strategic investment in automation and software development. This focus allows us to continually improve our products and services, delivering unparalleled quality and value to our clients.
Here's What We Offer:
- Base Salary: £28,000 to £35,000 depending on experience.
- Performance Bonus Potential:
- Monthly Performance Bonus: Paid quarterly upon achieving individual monthly targets.
- Annual Performance Bonus: 12% of your annual salary, paid annually upon achieving individual targets over 12 months.
- Annual Leave: 30 days annual leave, rising to 35 with tenure. Plus, bonus days off when company-wide targets are achieved.
- Group Life Cover: Providing four times your basic salary.
- Company Pension Scheme: Invest in your future with our enhanced pension plan.
- Private Health Care: Prioritise your well-being with access to private medical care.
- Early Friday Finish: Kickstart your weekend with a 1:30 pm finish every Friday.
- Thriving Company Culture: Be part of our engaging team and enjoy a variety of company events, including:
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- Sporting Events: Catch the excitement with outings to events such as the Six Nations and hospitality football matches.
- Company Parties: Celebrate our successes and build camaraderie at our company parties.
- Team-Building Days: Collaborate and connect with your colleagues through fun and engaging team-building activities.
- Annual Festive Day Out: Enjoy our all expenses paid festive celebration each year.
Key Attributes and Responsibilities:
- Strong Negotiation Skills: Secure frameworks and win new work at competitive rates, ensuring both profitability and value for the client.
- Ambitious Approach to Sales: Have a relentless focus on achieving and exceeding sales targets.
- Excellent Verbal and Written Communication: Present our products and services professionally—whether face-to-face, over the phone, or in writing.
- Relationship Builder: Cultivate and maintain strong, long-lasting relationships with clients by understanding their needs, providing tailored solutions, and offering exceptional customer service to foster loyalty and repeat business.
- Active Listener: Address client concerns swiftly and resolve issues with professionalism.
- Attention to Detail: Oversee your client accounts and manage all day-to-day tasks with accuracy and efficiency.
- Strategic Thinker: Continuously analyse performance, market trends, and client feedback to identify opportunities and implement improvements to our existing sales strategies.
Experience & Qualifications
- 3+ years’ proven track record in account management, business development, sales, or customer service.
- Construction industry exposure is advantageous, though not required.
- Familiarity with CRM platforms (e.g. HubSpot) desirable but not mandatory.
- High computer literacy, including excellent knowledge in Microsoft Office.
- Full UK driving licence and access to own vehicle, essential.
While this role is primarily office-based, there may be occasional travel to exhibitions and client sites across the UK.
Due to the secure nature of some projects, there is limited opportunity for remote working.
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