Residents Handbooks | Home User Guides | Tenant Manuals | Home Information Packs
Empowering Homeowners and Tenants with Clear, Practical Information
At Riddell, we understand the importance of clear, comprehensive guidance for property users. Our expertly crafted Residents Handbooks (also known as Home User Guides, Tenant Manuals, or Home Information Packs) are designed to ensure that tenants and homeowners, have everything they need to operate and maintain their property with confidence.
Whether it’s for a first-time homeowner or a seasoned tenant, our documents provide essential information in an easy-to-understand format, tailored to meet the unique needs of the project, end client and your audience.
What We Do
We create bespoke Residents Handbooks that combine clear text, practical illustrations, and user-friendly layouts. These guides cover everything from basic property maintenance to contact information for factors or landlords. The information is tailored depending on whether the end user is a tenant or a homeowner, and differing property types, ensuring the content is relevant and actionable.
Our handbooks typically include:
- Step-by-step instructions for using key property features.
- Maintenance tips and schedules to keep the property in top condition.
- Emergency contact details and troubleshooting advice.
- Photographs and diagrams to illustrate key points.
- Details specific to landlords, factors, or managing agents.
How We Do It
- Site Visit: Prior to handover, we visit the property once it is clean and tidy. During this visit, we take high-quality photographs and assess the unique features of the property to ensure the handbook is both accurate and comprehensive.
- Bespoke Content Creation: Our experienced team crafts the content, ensuring it is jargon-free, engaging, and specific to your property. We highlight important features, operational guidance, and maintenance tips tailored to your audience.
- Flexible Delivery Options: We understand that different users have different preferences. That’s why we offer both:
- Digital Formats: Delivered on a USB Pen-drive or hosted on secure web platforms for easy access anytime, anywhere.
- Physical Formats: High-quality, printed handbooks in durable ring-binder folders for those who prefer a tangible guide.
Why Choose Riddell PM?
- Expertise You Can Trust: With decades of experience in creating handover documentation, we know how to deliver quality, clarity, and compliance.
- Enhanced User Experience: Our handbooks are designed with the end user in mind, making property operation and maintenance simpler and stress-free.
- Time-Saving Solutions: By consolidating all essential information into one place, we save your property users time and provide peace of mind.
- Customised for Your Needs: Each handbook is unique, reflecting the specific features and requirements of the property.
Key Benefits
- Streamlined Communication: Clear and concise information reduces calls and queries to landlords or property managers.
- Improved Maintenance: Detailed instructions and tips help extend the lifespan of property assets.
- Enhanced Tenant Satisfaction: Well-informed tenants are more likely to maintain the property and less likely to raise unnecessary complaints.
- Professional Presentation: Whether digital or physical, our handbooks provide a polished, professional impression for your project.
Contact Us Today
Ensure your property handover is smooth, professional, and stress-free. Get in touch with Riddell PM to learn how our Residents Handbooks can add value to your project and enhance the experience of your tenants and homeowners.
Contact Us Now
